Grocery Customer Experience Associate

Kroger; Knoxville (TN); On-site; USD 21,000 - 27,000; Full time

Job summary

Kroger in Knoxville, TN is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and assist with loading bags into customers' cars. The role emphasizes safety, cleanliness, and helpful, friendly interactions across the store.

Responsibilities include stocking and organizing shelves, informing customers of specials, returning merchandise to shelves, and maintaining a welcoming environment while following food-safety guidelines and store procedures.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Retail experience preferred but not necessary.

Responsibilities

• Bag groceries at checkout and ensure items are not damaged.
• Assist customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect trash inside store and parking lot.
• Understand the store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety procedures and notify management of unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment and report items in need of repair.
• Create a welcoming environment by answering product questions.

Skills

Customer service

Effective communication

Job description

Kroger in Knoxville, TN is seeking a Courtesy Clerk/Grocery Bagger to provide outstanding customer service, bag groceries, and assist with loading bags into customers' cars. The role emphasizes safety, cleanliness, and helpful, friendly interactions across the store.

Responsibilities include stocking and organizing shelves, informing customers of specials, returning merchandise to shelves, and maintaining a welcoming environment while following food-safety guidelines and store procedures.