Grocery Concierge & Customer Support Associate

H-E-B; San Antonio (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B is seeking a Customer Service Assistant to help package groceries and assist customers with transporting purchases from the Store to their vehicles. The role includes unloading merchandise, stocking bag areas, and maintaining cleanliness and safety throughout the store.

Responsibilities include assisting in locating merchandise, relocating baskets, and supporting check stands. The position requires the ability to work in a fast-paced retail environment and lift up to 55 lbs with proper

Qualifications

• Required Ability to work with customers and stay attentive to their needs.
• Required Ability to maintain a high level of productivity and efficiency standards.
• Completion of Company Orientation and Basics of Safety training (upon hire)

Responsibilities

• Assists in unloading merchandise from baskets and packaging groceries.
• Assists customers in transporting/unloading groceries to their vehicles.
• Stocking and sanitation: gather baskets, stock bag areas, and maintain store cleanliness.
• Relocate baskets and parts, perform power-washing and routine cleaning of check stands and return center.
• Distribute buddy bucks to registers and support safe store operations.
• Follow safety guidelines and assist with department setup as needed.

Skills

Customer service

Attention to detail

Ability to lift 55 lbs

Teamwork

Job description

H-E-B is seeking a Customer Service Assistant to help package groceries and assist customers with transporting purchases from the Store to their vehicles. The role includes unloading merchandise, stocking bag areas, and maintaining cleanliness and safety throughout the store.

Responsibilities include assisting in locating merchandise, relocating baskets, and supporting check stands. The position requires the ability to work in a fast-paced retail environment and lift up to 55 lbs with proper