Grocery Concierge & Customer Service Helper

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Austin, Texas seeks a Customer Service Assistant to package groceries and help customers transport their purchases from the store to their vehicles. This role supports store operations and maintains a clean, safe shopping environment.

Duties include unloading merchandise, stocking bag areas, assisting customers, returning items to proper locations, and performing cleaning tasks such as mopping, dusting and sweeping.

Qualifications

• Experience in fast-paced retail environments.
• Ability to work with customers and stay attentive to their needs.
• Maintain high levels of productivity and efficiency.
• Completion of Company Orientation and Basics of Safety training upon hire.

Responsibilities

• Unload merchandise from baskets and assist customers with transporting to their vehicles.
• Package groceries and help customers locate and select items.
• Stock bag areas and return products to proper locations.
• Perform cleaning tasks (mopping, dusting, sweeping) and maintain store cleanliness and safety.

Skills

Fast-paced work

Customer service

Attention to needs

Productivity standards

Education

Orientation and Safety training

Job description

H-E-B in Austin, Texas seeks a Customer Service Assistant to package groceries and help customers transport their purchases from the store to their vehicles. This role supports store operations and maintains a clean, safe shopping environment.

Duties include unloading merchandise, stocking bag areas, assisting customers, returning items to proper locations, and performing cleaning tasks such as mopping, dusting and sweeping.