Grocery Clerk — Customer Service & Freshness Specialist

Mariano; Bannockburn (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Mariano’s is seeking a Grocery Clerk to provide outstanding customer service and help customers find products. You will inform customers of specials, suggest items, and ensure product freshness by checking dates.

You will stock shelves, label merchandise, and monitor temperatures while adhering to safety guidelines. The role requires strong communication, the ability to work in a fast-paced environment, and a commitment to helping customers feel welcome and valued.

Qualifications

• Customer service experience is preferred.
• Ability to communicate clearly with customers and coworkers.
• Basic math skills for counting and cash handling.

Responsibilities

• Assist customers with inquiries and help them locate items.
• Inform customers about specials and suggest grocery items.
• Check product quality and review sell-by dates for freshness.
• Stock, label, and inventory department merchandise.
• Maintain proper temperatures in cases and log temperature data.
• Follow safety procedures and report unsafe conditions to management.
• Provide friendly, welcoming service to all customers.

Skills

Customer service skills

Effective communication

Math basics

Job description

Mariano’s is seeking a Grocery Clerk to provide outstanding customer service and help customers find products. You will inform customers of specials, suggest items, and ensure product freshness by checking dates.

You will stock shelves, label merchandise, and monitor temperatures while adhering to safety guidelines. The role requires strong communication, the ability to work in a fast-paced environment, and a commitment to helping customers feel welcome and valued.