Grocery Clerk: Customer-First Service & Fresh Picks

The Kroger Co.; Apache Junction (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

The Kroger Co. is seeking a dedicated team member to create outstanding customer experiences in our department. You will assist the department manager in reaching sales and profit goals while maintaining a safe, clean environment that makes customers feel valued and respected.

You will answer questions about products, suggest items, offer samples, and ensure freshness by checking dates and temperatures. You will stock and label merchandise, report discrepancies, and adhere to safety and quality

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products ordered.
• Recommend items to ensure customers get what they want.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and safety risks.
• Report any robbery, theft or fraud.
• Work cooperatively in high-paced environments.
• Manage conflicts professionally.
• Maintain honesty and integrity regarding information.
• Follow directions and seek help when necessary to resolve issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Skills

Effective communication

Handle stressful situations

Basic math

Retail experience

Job description

The Kroger Co. is seeking a dedicated team member to create outstanding customer experiences in our department. You will assist the department manager in reaching sales and profit goals while maintaining a safe, clean environment that makes customers feel valued and respected.

You will answer questions about products, suggest items, offer samples, and ensure freshness by checking dates and temperatures. You will stock and label merchandise, report discrepancies, and adhere to safety and quality