Grocery Clerk - Customer Experience Specialist

Kroger Family of Companies; Colorado Springs (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Colorado Springs is seeking a Grocery Clerk to help customers, stock shelves, and uphold safety and quality standards. You will assist with product recommendations, monitor freshness and dates, and ensure a welcoming environment throughout the store.

You will work in a fast-paced, team-driven setting, handling customer inquiries with honesty and integrity while following store policies and safety guidelines. Prior retail experience is a plus.

Qualifications

• Customer service skills required.
• Strong communication abilities.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Grocery Clerk helps customers discover items and answers questions.
• Informs customers of specials and recommends items to meet needs.
• Check product quality and sell-by dates; take appropriate action.
• Provide customers with fresh and non-perishable groceries as ordered.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to management.
• Adhere to food safety regulations and temperature logs.
• Gain knowledge of products and respond to customer questions.

Skills

Customer service

Communication

Math basics

Job description

Kroger Family of Companies in Colorado Springs is seeking a Grocery Clerk to help customers, stock shelves, and uphold safety and quality standards. You will assist with product recommendations, monitor freshness and dates, and ensure a welcoming environment throughout the store.

You will work in a fast-paced, team-driven setting, handling customer inquiries with honesty and integrity while following store policies and safety guidelines. Prior retail experience is a plus.