Grocery Clerk — Customer Experience & Fresh Quality

Fred Meyer, Inc.; Kent (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Fred Meyer, Inc. is looking for a customer-focused associate in Kent, WA to help achieve sales goals and ensure a safe, clean shopping environment. You will greet customers, answer questions, stock merchandise, and uphold food safety standards while delivering excellent service.

Candidates should have strong communication, basic math skills, and the ability to handle stress. Prior retail experience and a positive attitude are a plus, with an emphasis on integrity and teamwork in a fast-paced

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience preferred.
• Ability to promote trust and respect among associates.
• Deliver excellent customer service and greet customers promptly.
• Maintain product knowledge and respond to product questions.
• Suggest products to meet customer needs and preferences.
• Ensure product freshness and quality controls.
• Label, stock and inventory merchandise.
• Communicate stock/order discrepancies to management.
• Maintain a positive attitude during shifts.
• Stay current with promotions and ads.
• Follow food safety regulations and temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repair needs.
• Report safety incidents to management.
• Report all safety risks and potential fraud.
• Work cooperatively in fast-paced environments.
• Manage conflicts calmly and professionally.
• Act with honesty and integrity regarding information.
• Follow directions and seek help when needed.
• Assist customers including minors, people with special needs, and older adults.

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Promote a safe, clean shopping environment and high level of customer service.
• Answer customer questions and provide product recommendations.
• Keep department stock labeled, sorted and properly stocked.
• Report discrepancies in product ordering/shipping to management.
• Adhere to food safety and safety program guidelines.

Skills

Stress management

Communication

Basic math

Retail experience

Team collaboration

Customer service

Product knowledge

Upselling

Quality control

Stock management

Inventory communication

Positive attitude

Adaptability to promotions

Food safety

Safety compliance

Equipment inspection

Incident reporting

Risk reporting

Teamwork under pressure

Conflict resolution

Integrity

Compliance

Inclusive service

Dependability

Job description

Fred Meyer, Inc. is looking for a customer-focused associate in Kent, WA to help achieve sales goals and ensure a safe, clean shopping environment. You will greet customers, answer questions, stock merchandise, and uphold food safety standards while delivering excellent service.

Candidates should have strong communication, basic math skills, and the ability to handle stress. Prior retail experience and a positive attitude are a plus, with an emphasis on integrity and teamwork in a fast-paced