Grocery Clerk - Customer Experience Champion

The Kroger Co.; Kent (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Kroger Co. in Kent, WA is seeking to provide an outstanding customer experience through exceptional service. The role helps the department manager reach sales goals while ensuring a safe, clean environment and adherence to quality standards.

It emphasizes the Customer 1st strategy and strong core values such as honesty and integrity. Responsibilities include assisting customers, stocking merchandise, and enforcing food safety procedures.

Qualifications

• Handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction)
• Retail experience (desired)

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products and assist customers in the department and store.
• Gain knowledge of products and suggest items.
• Provide product samples to help customers discover new items.
• Inform customers of specials and ensure freshness of ordered products.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures.

Skills

Effective communication

Customer service

Stress handling

Teamwork

Job description

The Kroger Co. in Kent, WA is seeking to provide an outstanding customer experience through exceptional service. The role helps the department manager reach sales goals while ensuring a safe, clean environment and adherence to quality standards.

It emphasizes the Customer 1st strategy and strong core values such as honesty and integrity. Responsibilities include assisting customers, stocking merchandise, and enforcing food safety procedures.