Grocery Lead Clerk: Customer Experience & Ops Champion

Fred Meyer, Inc.; Newport (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Fred Meyer, Inc. in Newport, OR is seeking a customer-service focused team member to create an outstanding shopping experience.

You will help maintain a safe, clean environment and support the department manager in achieving sales and quality standards. Key duties include assisting customers, answering questions about products, stocking and labeling merchandise, enforcing food safety rules, and reporting safety or theft concerns to store leadership.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Retail experience

Second language

Customer service mindset

Job description

Fred Meyer, Inc. in Newport, OR is seeking a customer-service focused team member to create an outstanding shopping experience.

You will help maintain a safe, clean environment and support the department manager in achieving sales and quality standards. Key duties include assisting customers, answering questions about products, stocking and labeling merchandise, enforcing food safety rules, and reporting safety or theft concerns to store leadership.