Grocery Clerk

Kroger; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. In this role, you will assist customers in discovering new products, ensure the quality and freshness of groceries, and maintain a welcoming environment. You'll work closely with the department manager to meet sales goals and uphold safety standards. This position offers a unique opportunity to be part of a diverse team dedicated to creating positive experiences for customers while enjoying comprehensive benefits and growth opportunities.

Benefits

Healthcare

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in discovering products and inform them of specials.
• Ensure product quality and maintain a clean environment.
• Adhere to food safety regulations and manage inventory.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Adhere to all food safety regulations and guidelines.
8. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
9. Maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
10. Create a welcoming environment for customers by answering questions regarding products sold within the department and store.
11. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
12. Perform preventive maintenance by inspecting equipment and notifying management of repairs needed.
13. Notify management of customer or employee accidents.
14. Work cooperatively in a high-paced and sometimes stressful environment.
15. Manage conflicts in a reasonable, nonconfrontational manner.
16. Act with honesty and integrity regarding customer and business information.
17. Follow directions and seek assistance when necessary to resolve issues.
18. Support and assist customers, including minors, individuals with special needs, and older adults.
19. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we serve customers in over 120 stores throughout Arizona. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating positive experiences and feeding the human spirit.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more info, visit our Benefits Page.