Grocery Clerk

Kroger Mountain View Foods; Tucson (AZ); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. This role involves assisting customers in discovering products, ensuring product quality, and maintaining a clean environment. You will be part of a dynamic team that values diversity and innovation while providing a welcoming atmosphere for shoppers. Join a company that prioritizes well-being with comprehensive benefits and growth opportunities, making it a great place for both part-time work and long-term careers.

Benefits

Healthcare

Flexible schedules

Counseling services

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills to create outstanding experiences.
• Effective communication and basic math skills required.

Responsibilities

• Assist customers in discovering products and provide food specials.
• Ensure product quality and maintain cleanliness in the department.
• Support a welcoming environment and adhere to food safety regulations.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Gain and maintain product knowledge to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs and notify management of unsafe conditions.
• Perform preventive maintenance and notify management of equipment issues.
• Notify management of customer or employee accidents.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers in over 120 stores across Arizona. As part of the Kroger family, we pride ourselves on diversity, innovation, and creating great experiences for our customers and communities. We value people who are caring, purpose-driven, and eager to learn. Whether seeking part-time work or a new career, apply today to join our Fry’s family!

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible schedules, counseling services, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.