Grocery Clerk

Kroger Mountain View Foods; Seymour (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer in Indiana, where you will create exceptional customer experiences and assist in maintaining a safe and clean environment. You will help customers find products, ensure quality, and support the department manager in achieving sales goals.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Basic math skills needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Adhere to food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Gain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance and notify management of equipment needing repair.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we serve Jay C customers in 22 stores throughout the state. As part of the Kroger family, we pride ourselves on bringing diverse teams together with a common purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.