Grocery Clerk

Kroger; Green Bay (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. This part-time role involves assisting customers, maintaining product quality, and ensuring a safe shopping environment. With a focus on teamwork and customer satisfaction, you'll thrive in a dynamic retail environment that values integrity and respect.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills and effective communication are essential.
• Basic math knowledge required for the role.

Responsibilities

• Help customers discover new products and inform them of specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and assist with inventory.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist with interactions involving minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we serve customers in 16 stores throughout the state. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We value innovation and aim to create great experiences for customers, communities, and team members. We believe people matter and strive to support your growth and success, whether part-time or a new career path. Apply today to join our Metro Market family!

If you need reasonable accommodation for the application or pre-hiring process, please call 844-849-7136 or contact the store management.

Benefits

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more info, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail