Grocery Clerk

Luke's Local; San Francisco (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k

Employee discount

Daily staff meal

Commuter benefits

Professional development

Job summary

Luke's Local is seeking a Grocery Clerk in San Francisco to stock, organize, and maintain a clean store space. You will support with cashiering and assist customers while working with a positive, team-focused attitude.

Weekend availability is required, with growth and leadership opportunities available. Responsibilities include stocking, maintaining signage, and adhering to store readiness standards, while ensuring safety and FIFO practices for perishable items.

Qualifications

• Experience with retail, preferably grocery.
• Experience with food preparation, service, and safety.
• Experience with customer service.

Responsibilities

• Stock incoming and backstock product on shelves, maintaining all aisles organized and safe.
• Prepare empty pallets for return to Commissary kitchen.
• Maintain clean and orderly space on the floor, aisles, walk-in, and back of house areas.
• Maintain sales tags, signage, and communicate discrepancies to store leadership.
• Provide excellent customer service and hospitality to all guests in-store.
• Support with cashiering as needed.

Skills

Customer service

Teamwork

English proficiency

Food safety

Job description

As a Grocery Clerk, you are responsible for stocking incoming and backstock product on our shelves. You will be in charge of maintaining a clean and orderly space, organizing shelves out on the floor, in the walk-in, and in the back rooms. Having a positive attitude, team mentality, and an eagerness to learn is a must. This role offers a lot of room for growth and leadership opportunities. Flexibility to work weekends and holidays is a required component of this role; all Clerks must be available to work at least one weekend day regularly.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Stock incoming and backstock product on our shelves, maintaining all aisles and sidewalks organized, safe, and clear of tripping hazards during and after deliveries
• Regularly prepare empty pallets for return to our Commissary kitchen
• Maintain clean and orderly space on the floor, in the aisles (including topstock), in the walk-in, and in all back of house areas, according to Company protocols
• Maintain sales tags, promo tags, all signage in the grocery aisles/sets, communicating any inaccuracies or discrepancies to store leadership
• Maintain clear and clean storefront, in compliance with store readiness standards
• Facing and stocking all areas of grocery (including dairy, alcohol, and our prepared G&G foods)
• Monitor product and check for expiration. Ensure products are routinely FIFO-ed (first in first out) and waste is accurately tracked and reported
• Adhere to guidelines for processing, inventory management, and ordering to ensure daily accuracy of data
• Knowledge and implementation of safe food handling procedures
• Provide excellent customer service and hospitality to all guests in all areas of the store
• Demonstrate consistent work attendance
• Ability to determine priorities and take initiative to identify and address priorities within the store throughout shift, with guidance from store leadership as needed
• Maintaining a positive, equitable work environment for all staff
• Stay informed about weekly new items and be able to guide customers to product locations throughout the store
• Communicate and collaborate with co-workers, supervisors, and/or outside contacts in a timely and appropriate manner and in line with our Communication Code of Conduct
• Support with cashiering as needed
• Creative thinker

Work environment

• Sales floor of retail grocery stores
• Must be able to lift 50 lbs
• Must be able to spend 6-8 hours per day on your feet
• Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions.
• Stocking of shelves and merchandising displays
• Handling of refrigerated product in a cold environment for extended periods of time
• Comfort with handling animal products and byproducts

Preferred education and experience

• Experience with retail, preferably grocery
• Experience with food preparation, service, and safety
• Experience with customer service
• A willingness to train and work in other areas of the store as needed

Additional Eligibility Requirements

• Must be 18 years or older
• Proficiency in English

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

• Medical insurance, with employer contribution of up to 100%
• Dental insurance, with 70% employer contribution
• Vision insurance, with 50% employer contribution
• Paid sick leave
• Paid vacation - up to 2 weeks per year
• Pre-tax 401k savings account
• Storewide employee discount of 20%
• Daily staff meal
• Pre-tax commuter benefits savings account
• Professional development and mentorship program

About Luke’s Local

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate four vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach , and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.