ASSISTANT STORE MANAGER - COLE VALLEY

Luke's Local Grocery; San Francisco, Northern (CA, KY); On-site; USD 69,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid sick leave

Paid vacation

401k savings account

Storewide employee discount

Daily staff meal

Pre-tax commuter benefits

Professional development and mentoring

Job summary

Luke's Local Grocery in San Francisco is seeking an Assistant Manager to partner with the Store Manager in overseeing all store operations, from buying to barista/deli support, cashiering, scheduling, and team leadership. Candidates should have at least 2 years of supervisory experience, a strong customer-service mindset, and the ability to train staff and maintain a positive work environment.

The role requires physical stamina and adherence to health and safety standards, with compensation

Qualifications

• At least 2 years of supervisory experience.

Responsibilities

• Store supervision: manage time off requests and scheduling changes, ensure excellent customer service, train staff, maintain a fair and positive environment, track waste.
• Management: respond to situations professionally, maintain attendance, communicate with coworkers and others, achieve deadlines.
• Maintenance: keep walk-in and pantry clean, label items correctly to meet health codes, ensure food safety standards, audit cleaning services, uphold high cleanliness standards, be a team player with a strong work ethic.

Skills

Team leadership

Customer service

Staff training

Scheduling

Communication

Positive attitude

Job description

Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate three vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us!

About the Job

As Assistant Manager, you and the Store Manager will be responsible for managing all store operations. Your job will consist of having your hand in all aspects of store operations from buying to barista/deli support to cashiering to scheduling and team leadership. We encourage a team mentality at Luke’s and as such, all staff often assist each other based on the demands of the day. Having a positive attitude, team mentality, and an eagerness to learn is a must.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

STORE SUPERVISION

• Manage time off requests and schedule changes
• Distributing work evenly among all staff
• Oversee excellent customer service
• Training staff
• Maintaining a positive environment for all staff, always fair treatment
• Manage accurate tracking and reporting of waste

MANAGEMENT

• Respond to challenging situations positively and professionally, always with a solution-oriented mindset
• Demonstrate consistent work attendance
• Communicate and collaborate with co-workers, supervisors, subordinates, and/or outside contacts in a timely and appropriate manner
• Complete goals on time, meeting established deadlines

MAINTENANCE

• Keeping a clean and consolidated walk-in and pantry
• Ensure everything is labeled correctly for customers as well as to stay within health code regulations
• Ensure food safety standards are being met at all times
• Audit cleaning service to ensure scope is being covered
• High standard of cleanliness
• Creative thinker
• Friendly, team-player
• Good work ethic

Work environment

• Office and sales floor of retail grocery stores
• Must be able to lift 25 lbs
• Must be able to spend 6-8 hours per day on your feet
• Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions
• Stocking of shelves and merchandising displays, sometimes from a ladder
• Handling of refrigerated product in a cold environment for extended periods of time

Required education and experience

• At least 2 years of supervisory experience

Preferred education and experience

• Experience with retail, preferably grocery
• Experience with food preparation, service, and safety

ADDITIONAL ELIGIBILITY REQUIREMENTS

• Must be 18 years or older
• Proficiency in English

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COVID-19 CONSIDERATIONS

Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.

FLSA Classification

Pay Range

$68,700 - $80,000/year

BENEFITS

• Medical insurance, with employer contribution of up to 100%
• Dental insurance, with 70% employer contribution
• Visioninsurance, with 50% employer contribution
• Paid sick leave
• Paid vacation -up to 2 weeks per year
• Pre-tax 401k savings account
• Storewide employeediscount of 20%
• Daily staff meal
  
• Pre-tax commuter benefits savings account
• Professional development and mentorshipprogram

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Cow Hollow Market

Inner Sunset Market