Grocery Clerk

Kroger; Pueblo (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company seeks a Grocery Clerk to enhance customer experience through exceptional service. Responsibilities include assisting customers, maintaining product quality, and adhering to food safety regulations. The role requires strong customer service and communication skills, with opportunities for career growth.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Customer Service skills are essential.
• Effective communication skills required.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective communication

Basic math

Job description

Join to apply for the Grocery Clerk role at Kroger.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist through interaction with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

We are based in Colorado, with King Soopers merging with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. We value diversity and aim to create a welcoming environment where associates can grow and succeed. We offer comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and career growth opportunities.