Grocery Clerk

Kroger Mountain View Foods; Port Huron (MI); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player seeks enthusiastic individuals to join their team and create exceptional customer experiences. This role emphasizes the importance of customer service, effective communication, and teamwork in a fast-paced retail environment. You'll be responsible for assisting customers, maintaining product quality, and ensuring a safe and clean environment. With a commitment to diversity and inclusion, this company is dedicated to supporting your growth and providing comprehensive benefits, including healthcare coverage and tuition reimbursement. If you're caring and eager to learn, this opportunity could be the perfect fit for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Associate discounts

Tuition reimbursement

Emotional and financial support

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team collaboration.

Responsibilities

• Help customers discover products and inform them of specials.
• Maintain product quality and adhere to food safety regulations.
• Engage with customers to create a welcoming environment.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Education

High School Diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Create an environment where customers feel welcome, important, and appreciated by engaging with them about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist diverse customers, including minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a single grocery store in Cincinnati over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to bringing diverse teams together with a shared passion for food and people, with the purpose to "Feed the Human Spirit." We innovate continuously to create memorable experiences for customers, communities, and colleagues, with food at the core.

We value people. That’s why we aim to provide the ingredients for success at work and in life. We support your growth with the resources you need. If you are caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we invite you to apply and join our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage options such as medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility.
• Emotional and financial support through counseling and financial coaching programs.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.