Grocery Clerk

Kroger Mountain View Foods; Peoria (AZ); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance the customer experience through exceptional service. In this role, you will assist customers in finding products, maintain a clean and safe environment, and uphold the company's core values. This position offers an opportunity to work in a dynamic retail setting, where your contributions will help foster a welcoming atmosphere for all customers. If you are passionate about providing outstanding service and thrive in a fast-paced environment, this role could be the perfect fit for you.

Qualifications

• Strong customer service skills to create a welcoming environment.
• Effective communication for assisting customers with inquiries.

Responsibilities

• Assist customers in discovering products and inform them of specials.
• Maintain a clean environment and adhere to food safety regulations.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and logs are kept.
10. Gain knowledge of products sold within the department and respond to questions and suggestions.
11. Create a welcoming environment for customers, making them feel important and appreciated.
12. Reinforce safety programs by complying with procedures and reporting unsafe conditions.
13. Perform preventive maintenance on equipment and notify management of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when needed.
19. Support interactions with minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience

• Customer service skills
• Retail experience

We are based in Arizona, serving over 120 stores throughout the state. We take pride in our diverse teams and our mission to "Feed the Human Spirit." We value caring, purpose, and growth, offering opportunities whether you're seeking part-time work or a new career path.