Grocery Clerk

Kroger Mountain View Foods; Omaha (NE); On-site; USD 27,000 - 37,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. This role involves assisting customers with product inquiries, ensuring product quality, and maintaining a clean and safe environment. Join a diverse team that values respect, integrity, and innovation, while enjoying comprehensive benefits that support your well-being and growth. If you're passionate about food and people, this part-time position offers a great opportunity to make a difference in the community.

Benefits

Healthcare

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication for assisting customers and team members.

Responsibilities

• Help customers discover products and inform them of specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and assist management.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained; keep temperature logs.
• Gain and maintain knowledge of products sold within the department to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Omaha, Nebraska, Baker’s merged with The Kroger Company in 2001. We serve Baker’s customers in 11 stores in Nebraska. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on innovation and creating memorable experiences for our customers and communities.

People matter here. We aim to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Baker’s family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing