Grocery Clerk

Kroger; Omaha (NE); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a dynamic team as a Grocery Clerk at a well-established company where you will create exceptional customer experiences. In this role, you will assist customers in discovering new products, ensure the quality and freshness of groceries, and maintain a welcoming environment. With a commitment to diversity and innovation, this position offers opportunities for growth and comprehensive benefits, including healthcare and tuition reimbursement. If you have a passion for customer service and thrive in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills required for engaging with customers.
• Effective communication skills for assisting customers and team members.

Responsibilities

• Help customers discover new grocery items and inform them of specials.
• Check product quality and ensure freshness of items on the shelves.
• Maintain a clean and safe environment while stocking and labeling products.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Omaha, Nebraska, Baker’s merged with The Kroger Company in 2001. We serve Baker’s customers in 11 stores in Nebraska. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for customers and employees alike.

What You’ll Receive From Us

We offer comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.