Grocery Clerk

Kroger; Mount Morris (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. Responsibilities include informing customers about specials, checking product quality, and maintaining a clean and safe environment. Join a leading grocery chain dedicated to employee growth and customer satisfaction.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training programs

Qualifications

• Strong communication skills for customer interaction.
• Ability to adhere to food safety regulations.
• Experience in a fast-paced retail environment preferred.

Responsibilities

• Inform customers about food specials and recommend grocery items.
• Check product quality for freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Food Safety

Inventory Management

Job description

Job Description: Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service, demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our history began over a century ago in Cincinnati as a small grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we are committed to bringing diverse teams together with a passion for food and people, with the purpose to 'Feed the Human Spirit.' We continuously innovate to create memorable experiences for our customers, communities, and employees, with food at the heart of it all.

We value our people. We aim to provide the ingredients for your success at work and in life. We support your growth and development, and if you are caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today and become part of our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare coverage (medical, dental, vision, prescriptions), through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick pay based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on a variety of products, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

• Inform customers about food specials and recommend grocery items to ensure they find what they need.
• Check product quality for freshness, review 'sell by' dates, and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report product discrepancies to the department manager.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Adhere to all food safety regulations and guidelines, maintaining proper temperatures and logs.
• Develop product knowledge to assist and make suggestions to customers.
• Create a welcoming environment, making customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Perform preventive maintenance, inspect equipment, and report repairs.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts professionally and respectfully.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.