Grocery Clerk

Kroger; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk, providing exceptional customer service and ensuring product quality. Responsibilities include assisting customers, managing inventory, and adhering to safety regulations. Enjoy comprehensive benefits and opportunities for growth.

Benefits

Healthcare

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication and basic math knowledge essential.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Maintain product quality and adhere to food safety regulations.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Basic Math

Education

Retail Experience

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with ordered grocery products, both fresh and non-perishable.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Maintain proper temperatures in cases and coolers, and keep temperature logs.
10. Gain and maintain knowledge of products sold within the department and respond to questions with suggestions.
11. Create a welcoming environment for customers, making them feel important and appreciated.
12. Reinforce safety programs by following procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming. As part of the Kroger family, we are committed to diversity and community engagement, with a focus on innovation and creating positive experiences for customers and associates alike.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more details.

About The Team

We support our associates with benefits that promote physical, emotional, and financial health, including healthcare, paid time off, mental health resources, and educational assistance. Our mission is to create a welcoming environment and give back to our communities through initiatives like Zero Hunger | Zero Waste and Diversity, Equity, and Inclusion efforts.

Additional Benefits

• Health & Well-being: healthcare, paid time off, mental health resources
• Financial: 401(k), life insurance, bonuses, discounts
• Growth & Development: tuition assistance, training programs

If you are caring, purpose-driven, and eager to learn, apply now and join our King Soopers family!