Grocery Clerk

Kroger; Highland (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to enhance the customer experience through exceptional service and product knowledge. This role involves assisting customers with their grocery needs, ensuring product quality, and maintaining a clean and safe environment. The ideal candidate will thrive in a fast-paced setting, demonstrating strong math skills and a commitment to customer satisfaction. Join a diverse team dedicated to feeding the human spirit and enjoy comprehensive benefits, including healthcare coverage and tuition reimbursement, while growing your career in a supportive environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Knowledge of basic math for handling transactions.
• Experience in customer service and retail environments.

Responsibilities

• Assist customers in finding products and provide excellent service.
• Maintain product quality and adhere to food safety regulations.
• Stock and inventory department merchandise.

Skills

Basic Math Skills

Customer Service

Product Knowledge

Conflict Management

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk helps customers discover new items or products they inquire about.
3. Informs customers of food specials and recommends grocery items to ensure they get the products they want and need.
4. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
5. Provides customers with fresh and non-perishable grocery products they have ordered.
6. Recommends grocery items to customers to ensure they get the products they want and need.
7. Labels, stocks, and inventories department merchandise.
8. Reports product ordering/shipping discrepancies to the department manager.
9. Stays current with present, future, seasonal, and special ads.
10. Adheres to all food safety regulations and guidelines.
11. Ensures proper temperatures in cases and coolers are maintained and temperature logs are kept.
12. Gains and maintains knowledge of products sold within the department and responds to questions and suggestions about products.
13. Creates an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
14. Reinforces safety programs by complying with safety procedures and reporting unsafe conditions.
15. Practices preventive maintenance by inspecting equipment and notifying management of repairs needed.
16. Notifies management of customer or employee accidents.
17. Works cooperatively in high-paced and sometimes stressful environments.
18. Manages conflict in a reasonable, nonconfrontational manner.
19. Acts with honesty and integrity regarding customer and business information.
20. Follows directions and seeks assistance to resolve issues.
21. Supports and assists minors, individuals with special needs, and older adults.
22. Performs essential functions with or without reasonable accommodations.

Qualifications

1. Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction).
2. Desired Previous Job Experience:

Job Info

• Job Identification 118110
• Job Category Store Operations
• Posting Date 04/30/2025, 03:13 PM
• Locations 26529 Highland Ave, Highland, CA, 92346, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement.
• Potential for growth through training programs and career pathways.

From a small Cincinnati grocery store to the nation’s largest grocer, we take pride in our diverse teams and shared purpose: To Feed the Human Spirit. We strive to create amazing experiences for customers, communities, and each other, with food at the heart of it all.