Grocery Clerk

Kroger Mountain View Foods; Appleton (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a customer service associate in Appleton, WI. You'll create outstanding customer experiences, assist with product inquiries, and ensure a safe and clean environment. The role offers flexible scheduling and growth opportunities within a supportive team.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and maintain proper temperatures.
• Create a welcoming environment for customers.

Skills

Basic Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate actions.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to questions with suggestions.
• Create an environment where customers feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience:

Job Info

• Job Identification 124541
• Job Category Store Operations
• Posting Date 05/10/2025, 04:00 AM
• Locations 2700 N Ballard Rd, APPLETON, WI, 54911, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We are committed to innovation, creating memorable experiences for customers, communities, and colleagues, with food at the heart of it all.

People matter here. We strive to provide the ingredients for success at work and in life. We support your growth and development because your potential is unlimited. Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!