Grocery Clerk

Kroger Mountain View Foods; Goodyear (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service. In this dynamic role, you will assist customers in finding products, maintain a clean environment, and uphold food safety regulations. You'll be part of a team that values integrity and diversity, ensuring that every customer feels welcomed and supported. With flexible scheduling and opportunities for growth, this position offers a chance to thrive in a fast-paced retail environment while making a meaningful impact on the community.

Benefits

Healthcare

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication is key to assisting customers.

Responsibilities

• Help customers discover new grocery items and inform them of specials.
• Ensure product quality and maintain safety standards.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
11. Create a welcoming environment for customers by answering questions about products.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and reporting repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict reasonably and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when needed to resolve issues.
19. Support and assist diverse customers, including minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers in over 120 stores throughout Arizona. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We believe people matter and strive to support your growth and success, whether part-time or a new career.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.