Grocery Clerk

Kroger Mountain View Foods; Glenwood Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated associates to enhance customer experiences in a vibrant grocery environment. This role emphasizes exceptional service, ensuring product quality, and maintaining a welcoming atmosphere for all shoppers. With a commitment to safety and respect, you will play a vital role in supporting customers and contributing to team success. Join a company that values growth, diversity, and community, and take advantage of opportunities for personal and professional development while making a difference in people's lives.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Tuition Reimbursement

Associate Discounts

Emotional Support

Financial Tools

Career Growth Opportunities

Qualifications

• Knowledge of basic math for handling transactions.
• Experience in customer service and food safety protocols.

Responsibilities

• Assist customers in discovering products and ensuring satisfaction.
• Maintain cleanliness and safety in the department.

Skills

Basic Math Skills

Customer Service

Conflict Management

Food Safety Knowledge

Education

High School Diploma

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Help customers discover new items or products they inquire about.
3. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
4. Check product quality for freshness, review "sell by" dates, and take appropriate action.
5. Provide customers with fresh and non-perishable grocery products ordered.
6. Label, stock, and inventory department merchandise.
7. Report product ordering/shipping discrepancies to the department manager.
8. Stay current with present, future, seasonal, and special ads.
9. Adhere to all food safety regulations and guidelines.
10. Maintain proper temperatures in cases and coolers and keep temperature logs.
11. Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
12. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
13. Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying management.
14. Practice preventive maintenance by inspecting equipment and reporting repairs.
15. Notify management of customer or employee accidents.
16. Work cooperatively in a high-paced and sometimes stressful environment.
17. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
18. Act with honesty and integrity regarding customer and business information.
19. Follow directions and seek assistance to resolve customer and business issues.
20. Support and assist customers, including minors, individuals with special needs, and older adults.
21. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction).
2. Desired Previous Job Experience:

Job Info

• Job Identification 121766
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Location: 1410 Grand Ave, Glenwood Springs, CO, 81601, US

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.

From a small Cincinnati grocery store to the nation’s largest grocer, we pride ourselves on creating amazing experiences for customers, communities, and employees. We value diversity and innovation, aiming to "Feed the Human Spirit." Join us to grow your career and be part of our Kroger family!