Grocery Clerk

Kroger; Floyds Knobs (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to enhance customer experiences through exceptional service. Responsibilities include assisting customers, managing inventory, and ensuring food safety. Join a diverse team dedicated to creating amazing experiences for customers and communities while enjoying comprehensive benefits and growth opportunities.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills are essential.
• Effective communication and basic math skills required.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and maintain inventory.
• Adhere to food safety regulations.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality for freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with ordered fresh and non-perishable grocery products.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
11. Create a welcoming environment for customers by answering questions about products.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict reasonably, non-confrontationally, and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we serve Jay C customers in 22 stores across the state. As part of Kroger, we pride ourselves on bringing diverse teams together with a shared passion for food and people, aiming to create amazing experiences for customers, communities, and each other. Food is at the heart of all we do.

We value people and strive to provide the ingredients for your success at work and in life. We support your growth and development, whether you're seeking a part-time role or a new career path. Apply today to become part of our Jay C family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.