Grocery Clerk

Kroger in; Farmington Hills (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store chain is searching for a Grocery Clerk to create outstanding customer experiences and maintain a safe, clean environment. Your role will include assisting customers, managing product quality, and ensuring adherence to safety standards while receiving benefits like healthcare coverage and training opportunities.

Benefits

Healthcare coverage

Flexible scheduling with paid time off

Employee discounts

Up to $21,000 in tuition reimbursement

Opportunities for growth

Qualifications

• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Assist customers in discovering new items and inquire about products.
• Inform customers of specials and recommend products to meet their needs.
• Check product quality and adhere to food safety regulations.

Skills

Customer service skills

Effective communication skills

Basic math skills

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared goal: To Feed the Human Spirit. We are committed to innovation and creating memorable experiences for our customers, communities, and colleagues, with food at the core.

We value our people. That's why we strive to provide the ingredients for success at work and in life. We support your growth and development, offering opportunities for those who are caring, purpose-driven, and eager to learn. Your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits to support your well-being include:

• Healthcare coverage, including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Support through free counseling and confidential financial tools via our Employee Assistance Program and Goldman Sachs Ayco.
• Employee discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training programs and diverse career paths.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Retail experience

Essential Job Functions:

• Help customers discover new items and inquire about products.
• Inform customers of specials and recommend products to meet their needs.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Stay informed about current and upcoming promotions and ads.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Maintain product knowledge and respond to customer questions with suggestions.
• Create a welcoming environment, making customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.