Grocery Clerk

Kroger Mountain View Foods; English (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. In this entry-level role, you will assist customers in discovering new products, maintain product quality, and ensure adherence to food safety regulations. The company values integrity, respect, and diversity, making it a great place for individuals looking to grow in a supportive environment. Join a team that is dedicated to feeding the human spirit and providing excellent service to the community.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication to assist customers and team members.

Responsibilities

• Help customers discover products and inform them of specials.
• Ensure product quality and adhere to food safety regulations.
• Maintain a clean and safe environment for customers.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain product knowledge to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we serve Jay C customers in 22 stores across the state. As part of Kroger, we pride ourselves on bringing diverse teams together with a shared purpose: To Feed the Human Spirit. We are committed to innovation, creating great experiences for our customers, communities, and employees, with food at the core.

We value people and aim to provide the ingredients for success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Jay C family!

What You’ll Receive

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing