Grocery Clerk

Kroger; Denver (CO); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a leading grocery chain as a Grocery Clerk, where you'll create outstanding customer experiences and maintain a clean environment. You'll assist customers with their needs, manage inventory, and ensure food safety, all while embodying the company's core values.

Benefits

Healthcare

Flexible Scheduling

Emotional Support

Financial Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Knowledge of basic math needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming.

As part of the Kroger family, we value diversity and strive to create amazing experiences for our customers and communities. We believe in feeding the human spirit and fostering growth and success for our team members.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Join Our Team

If you're caring, purpose-driven, and eager to learn, apply today and become part of our King Soopers family!