Grocery Clerk

Kroger; Commerce Charter Township (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading grocery chain as a Grocery Clerk, where you'll create an outstanding customer experience through exceptional service. Responsibilities include informing customers about specials, ensuring product quality, and maintaining a welcoming environment. This role offers opportunities for growth and comprehensive benefits, supporting your well-being and career development.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts on purchases

Opportunities for growth through training programs

Qualifications

• Ability to provide excellent customer service and assist customers effectively.
• Knowledge of food safety regulations and guidelines.
• Skills in managing conflicts and working cooperatively in a fast-paced environment.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality for freshness and adhere to food safety regulations.
• Label, stock, and inventory department merchandise accurately.

Skills

Customer Service

Food Safety Knowledge

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth and development, helping you feed your future with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have an opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and length of service.
• Support services such as free counseling through our Employee Assistance Program and confidential financial tools and coaching via Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Grocery Clerk Responsibilities:

• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise accurately.
• Report discrepancies in product ordering or shipping to the department manager.
• Stay informed about current, upcoming, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, keeping temperature logs.
• Develop knowledge of products sold within the department and assist customers with questions and suggestions.
• Create a welcoming environment where customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Conduct preventive maintenance by inspecting equipment and reporting repairs.
• Report customer or employee accidents promptly.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.