Grocery Clerk

Kroger Mountain View Foods; Aurora (IL); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. In this role, you will assist customers in discovering new products, ensure the freshness of items, and maintain a welcoming environment. You will be integral in helping the department manager achieve sales goals while embracing core values of respect, integrity, and safety. With both part-time and full-time opportunities available, this position offers comprehensive benefits to support your growth and well-being in a diverse and community-focused setting.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication to assist customers and resolve issues.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in discovering new products and food specials.
• Ensure product quality and maintain a clean shopping environment.
• Support diverse customer needs and adhere to safety regulations.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines, including maintaining proper temperatures and logs.
• Gain knowledge of products sold within the department and respond to customer questions with suggestions.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Support and assist diverse customer needs, including minors, individuals with special needs, and older adults.

Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

About Us: Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. We value diverse teams passionate about food and people, committed to creating positive experiences and community impact. We offer part-time and full-time opportunities with comprehensive benefits to support your well-being and growth.