Grocery Center Store Associate — Customer Service Pro

Food Lion; Belhaven (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion Belhaven is hiring a Retail Associate to provide quality customer service in the Center Store. You will maintain shelves, ensure accurate pricing and tag placement, assist customers, and help create a positive, efficient shopping experience.

You will follow Food Lion policies, practice safety standards, operate cash registers, and work with teammates to stock, receive and display merchandise. The role requires reliability and good communication skills.

Qualifications

• High school graduate or equivalent.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion Belhaven is hiring a Retail Associate to provide quality customer service in the Center Store. You will maintain shelves, ensure accurate pricing and tag placement, assist customers, and help create a positive, efficient shopping experience.

You will follow Food Lion policies, practice safety standards, operate cash registers, and work with teammates to stock, receive and display merchandise. The role requires reliability and good communication skills.