Grocery Center Store Associate — Customer Service Pro

Food Lion; Wilson (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion in Wilson, NC is hiring for a Center Store (Grocery) associate. The role emphasizes fast, friendly customer service, accurate transactions, and adherence to food safety and safety guidelines.

You will stock, price, and display merchandise, use tools like ACIS and CAO, and help maintain shelves per company standards. Ideal candidates are high school graduates with strong interpersonal and organizational skills and a willingness to learn multiple tasks.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag mouldings with damp cloth as needed when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise is done per policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Follow Food Lion guidelines and standard practices.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions and report accidents as per procedures.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge on duty.
• Successfully complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Wilson, NC is hiring for a Center Store (Grocery) associate. The role emphasizes fast, friendly customer service, accurate transactions, and adherence to food safety and safety guidelines.

You will stock, price, and display merchandise, use tools like ACIS and CAO, and help maintain shelves per company standards. Ideal candidates are high school graduates with strong interpersonal and organizational skills and a willingness to learn multiple tasks.