Grocery Associate: Fresh Service & Customer Focus

Kroger; Plano (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Kroger in Plano, TX seeks a customer-focused team member to create an outstanding experience, maintain a safe, clean store, and assist the department manager to achieve sales goals. You’ll help customers, understand department products, and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include assisting customers, stocking and labeling, ensuring freshness and safety, promoting specials, and reporting issues promptly.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience beneficial.

Responsibilities

• Promote trust and respect among associates.
• Create an inviting environment for customers and answer questions about products.
• Know products in the department and respond to questions with suggestions.
• Offer product samples to help customers discover items they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend items to meet customer needs.
• Check product quality and review sell-by dates.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures and temperature logs.
• Identify unsafe conditions and notify management.
• Inspect equipment and report needed repairs.
• Report safety risks or illegal activity.
• Work well in a fast-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Support interactions with minors, individuals with special needs, and/or older adults.

Skills

Stress management

Communication skills

Numeracy

Retail experience

Job description

Kroger in Plano, TX seeks a customer-focused team member to create an outstanding experience, maintain a safe, clean store, and assist the department manager to achieve sales goals. You’ll help customers, understand department products, and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include assisting customers, stocking and labeling, ensuring freshness and safety, promoting specials, and reporting issues promptly.