Grocery Associate

California Fresh Market; Pismo Beach, Northern (CA, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

California Fresh Market is looking for friendly Grocery Associates to maintain a well‑kept sales floor and assist customers with information and support for their groceries. You will help with displays, stocking, and processing customer orders, while delivering outstanding service.

The ideal candidate has a friendly, outgoing personality, strong communication skills, and the ability to work in a fast-paced environment. Evening/night shifts, weekends, and a flexible schedule may be required.

Qualifications

• Experience serving the public and delivering friendly, helpful service.
• Excellent communication skills and ability to listen and provide clear directions.
• Strong attention to detail and reliability in following through on commitments.

Responsibilities

• Ask customers about their needs and help them in making purchases
• Escort customers to the appropriate aisle or shelve to assist with decisions
• Provide excellent customer service and keep the store clean and orderly
• Stock and replace products to avoid damages and keep shelves full
• Prepare store displays and ensure accurate product labeling
• Process customer orders and payments

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Problem solving

Job description

Description

We are looking for friendly and experienced Grocery Associates to ensure that the sales floor area of our supermarket is well-maintained and running efficiently. You will act as the first point of contact with customers and help them with information and support in buying their groceries.

Your duties may include preparing sale displays, ensuring the store is clean, stocking products, and processing customer orders. To exceed in this role, the ideal candidate will have a friendly and open attitude, with outstanding communication and interpersonal skills.

Responsibilities:

• Ask customers about their needs and help them in making purchases
• Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions
• Provide excellent customer service
• Ensure the store is clean, safe and in order
• Stock and replace products to avoid any damages
• Keep shelves fully stocked with fresh products
• Prepare store displays and ensure that products are accurately labeled
• Order out of stock products
• Process customer orders and payments

Requirements

• Organized with a high attention to detail, consistently follows through on commitments
• Demonstrates the ability to handle multiple demands
• Communications skills – clear directions, good listener
• Experience serving the public
• Ability to project friendly, outgoing personality
• Prolonged standing, walking, squatting, and/or bending
• Ability to lift heavy boxes frequently up to 40 pounds and occasionally team lifting to 75 pounds
• Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects
• Ability to walk and stand for long periods
• Ability to work in cold, wet conditions
• Ability to read and interpret documents such as department manuals and reports
• Ability to prioritize work tasks, multi-task, and maintain focus
• Willingness to work weekends
• Regular, predictable attendance
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Evening/night work may be required
• Occasional high stress when dealing with systems/customers/staff
• Ability to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays
• Ability to have a positive attitude always
• Understand key business standards related to food, service, and cleanliness
• Problem solving – Anticipating, analyzing, and identifying problems
• Continuously interacting with customers and co-workers
• Must be a self-starter in all aspects of your job
• Good communication skills
• Knowledge of various cleaning products and when to use them
• Ability to clean and disinfect various surfaces
• Knowledge of safety guidelines when working with chemical cleaners
• Excellent time-management skills