Grocery Associate

The Winn-Dixie Company; The Villages (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Winn-Dixie Company is looking for a dedicated team member to assist the department manager in reaching sales and profit goals. This role involves replenishing products, maintaining customer service excellence, and supporting safety and compliance standards within the store.

Candidates should possess strong customer service and communication skills, have authorization to work in the United States, and ideally have a High School diploma or GED. The position offers varied shifts and a dynamic retail environment.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• 0–3 years minimum supervisory experience.

Responsibilities

• Create a welcoming environment to build customer confidence and loyalty.
• Promote teamwork and communication among associates.
• Maintain awareness of inventory and product quality.
• Ensure compliance with safety and food handling practices.

Skills

Customer service skills

Interpersonal skills

Motivational skills

Communication skills

Education

High School / GED

Job description

Job Summary

Assists the department manager in reaching sales and profit goals established for the department. Replenishes product throughout the store. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• Service (70%): Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at‑shelf product availability, freshness, product rotation, inventory levels, stocking – including maintaining POG integrity and shelf price tags/signage, ordering and cooler/freezer conditioning. Offers customers assistance in finding or suggesting product.
• Leadership (10%): Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job‑specific information. Adheres to all local, state, and federal laws and company guidelines.
• Financial (10%): Maintains an awareness of inventory/stocking conditions and reports any discrepancies. Reviews/inspects products for quality and freshness and takes appropriate action. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs.
• Compliance/Safety (10%): Ensures standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes product recalls and withdrawals in a timely manner. Reinforces safety programs by complying with procedures, inspecting for unsafe conditions, reporting accidents, risk, or illegal activity, and ensuring adherence to wage and hour policies. Cultivates a culture of safety within the store and ensures necessary training and equipment are used.
• Performs other job‑related duties as assigned.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre‑employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.

Education

Preferred: High School / GED

Language

English (Required), Spanish (Preferred)

Experience

0–3 years minimum supervisory experience.

Environmental Factors

Retail – General Heavy. Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment such as racks, carts, pallet jacks, shopping carts. Preferred Equipment: baler/compactor, box cutter. Personal Protective Equipment: Goggles, Gloves, Back Brace. Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel & Overnight

Occasional – no overnight.

Shift(s)

Varied shifts.