Grocery Associate

California Fresh Market; San Luis Obispo (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

California Fresh Market is seeking friendly Grocery Associates to maintain the sales floor and assist customers with information and purchases.

Responsibilities include preparing displays, stocking products, and processing orders. The ideal candidate is outgoing, communicates well, and can work in a fast-paced retail environment with a strong emphasis on customer service.

Qualifications

• Experience serving the public.
• Strong communication and listening skills.
• Ability to work in a fast-paced environment.
• Prolonged standing and physical stamina.
• Ability to lift up to 40 pounds; up to 75 with team lifting.
• Flexible schedule including afternoons, nights, weekends, and holidays.
• Willingness to learn and grow.
• Excellent time management.
• Self-starter with positive attitude.
• Safe handling of cleaning products.

Responsibilities

• Ask customers about their needs and assist with purchases.
• Escort customers to appropriate aisles to help with purchases.
• Provide excellent customer service.
• Keep the store clean, safe, and orderly.
• Stock and replace products to prevent damage.
• Maintain shelves with fresh products.
• Prepare store displays and ensure correct labeling.
• Process customer orders and payments.
• Order out-of-stock products.

Skills

Customer service

Communication

Multitasking

Attention to detail

Self-motivation

Time management

Problem solving

Teamwork

Flexibility

Weekend availability

Job description

We are looking for friendly and experienced Grocery Associates to ensure that the sales floor area of our supermarket is well-maintained and running efficiently. You will act as the first point of contact with customers and help them with information and support in buying their groceries.

Your duties may include preparing sale displays, ensuring the store is clean, stocking products, and processing customer orders. To exceed in this role, the ideal candidate will have a friendly and open attitude, with outstanding communication and interpersonal skills.

Responsibilities

• Ask customers about their needs and help them in making purchases
• Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions
• Provide excellent customer service
• Ensure the store is clean, safe and in order
• Stock and replace products to avoid any damages
• Keep shelves fully stocked with fresh products
• Prepare store displays and ensure that products are accurately labeled
• Order out of stock products
• Process customer orders and payments

Requirements

• Organized with a high attention to detail, consistently follows through on commitments
• Demonstrates the ability to handle multiple demands
• Communications skills – clear directions, good listener
• Experience serving the public
• Ability to project friendly, outgoing personality
• Prolonged standing, walking, squatting, and/or bending
• Ability to lift heavy boxes frequently up to 40 pounds and occasionally team lifting to 75 pounds
• Repetitive use - hand to finger motions, handle or feel objects, reach with hands and arms
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects
• Ability to walk and stand for long periods
• Ability to work in cold, wet conditions
• Ability to read and interpret documents such as department manuals and reports
• Ability to prioritize work tasks, multi-task, and maintain focus
• Willingness to work weekends
• Regular, predictable attendance
• Willingness and ability to learn and grow to meet the changing requirements of the job
• Evening/night work may be required
• Occasional high stress when dealing with systems/customers/staff
• Ability to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidays
• Ability to have a positive attitude always
• Understand key business standards related to food, service, and cleanliness
• Problem solving – Anticipating, analyzing, and identifying problems
• Continuously interacting with customers and co-workers
• Must be a self-starter in all aspects of your job
• Good communication skills
• Knowledge of various cleaning products and when to use them
• Ability to clean and disinfect various surfaces
• Knowledge of safety guidelines when working with chemical cleaners
• Excellent time-management skills