Grocery Aisle Specialist: Customer-First Service

Kroger Family of Companies; Rocky Mount (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Rocky Mount, VA is hiring a Grocery Clerk to deliver an outstanding customer experience through friendly service and product knowledge. You will help customers find items, inform about specials, check freshness, label and stock shelves, and ensure food safety and clean aisles.

Strong communication and basic math skills are required to thrive in a fast-paced, in-store environment.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Skills

Customer Service

Effective communication

Basic math

Job description

Kroger Family of Companies in Rocky Mount, VA is hiring a Grocery Clerk to deliver an outstanding customer experience through friendly service and product knowledge. You will help customers find items, inform about specials, check freshness, label and stock shelves, and ensure food safety and clean aisles.

Strong communication and basic math skills are required to thrive in a fast-paced, in-store environment.