Grocery Experience Specialist

Kroger Family of Companies; McMinnville (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk to assist customers, stock shelves, and ensure items are fresh and properly displayed in a fast-paced store environment. You will help customers find products, explain specials, and maintain safety and cleanliness throughout the department.

The role emphasizes friendly service, product knowledge, and teamwork to meet store goals and provide a positive shopping experience for guests in McMinnville, TN.

Qualifications

• Customer Service skills are required.
• Clear and effective communication is essential.
• Knowledge of basic math, including counting, addition and subtraction.

Responsibilities

• Assist customers and help them find items and answer questions.
• Inform customers about specials and recommend items to meet their needs.
• Check product quality and freshness and review sell-by dates.
• Provide fresh and non-perishable products ordered by customers.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Gain knowledge of products and respond to customer inquiries.
• Create a welcoming environment for customers and assist across the store.
• Reinforce safety programs and notify management of hazards.
• Inspect equipment and report maintenance needs.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Follow directions and seek help to resolve issues.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk to assist customers, stock shelves, and ensure items are fresh and properly displayed in a fast-paced store environment. You will help customers find products, explain specials, and maintain safety and cleanliness throughout the department.

The role emphasizes friendly service, product knowledge, and teamwork to meet store goals and provide a positive shopping experience for guests in McMinnville, TN.