Grill 'n Smoke/Sporting Goods Department Manager

Nyberg's Ace; Watertown (SD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Growth opportunities

Job summary

Nyberg's ACE in Watertown, SD is seeking a Grill 'n Smoke Department Manager to lead merchandising, inventory, customer engagement, and staff development. You will drive growth, sales, and an exceptional shopping experience while training associates in product knowledge and salesmanship.

The role requires weekend availability (at least every other weekend) and some weekday evenings, with a focus on leadership, product expertise, and operational excellence across all grill-related categories.

Qualifications

• Previous retail management or department leadership experience preferred.
• Knowledge of grills and grilling products is highly advantageous.
• Demonstrated ability to train, coach, and develop team members.
• Strong merchandising and visual presentation skills.
• Excellent communication, organizational, and problem-solving abilities.

Responsibilities

• Oversee Grill 'n Smoke Department leadership, merchandising, product knowledge, and sales leadership.
• Train and coach sales associates on grilling products, seasonal merchandise, customer service, and selling techniques.
• Develop and maintain department standards; coordinate with Store Leaders and Merchandising Team to maximize sales.
• Stay current on industry trends and seasonal opportunities to guide inventory, merchandising, and promotions.
• Assist in seasonal transitions, promotional displays, and special events.
• Maintain a professional, positive leadership presence and ensure safety and teamwork.

Skills

Retail management

Leadership

Merchandising

Customer service

Training

Product knowledge

Communication

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Are you seeking a rewarding position where your contributions are valued and your potential for advancement is recognized? If this resonates with you, we invite you to become a part of the Nyberg's ACE Family!

Position Summary

We're seeking a motivated, organized leader to oversee all aspects of the Grill 'n Smoke Department. This includes merchandising and inventory management, customer engagement, product expertise, and associate training. Your goal is to drive growth, increase sales, create an exceptional shopping experience, and develop knowledgeable sales teams through ongoing product knowledge and salesmanship training.

This position requires weekend availability (at least every other weekend), as well as some weekday evenings.

Please do not apply if you cannot accommodate this schedule.

Grill 'n Smoke Department Manager

Essential Duties & Responsibilities

Other duties may be assigned.

Leadership & Department Management

• Serve as the Grill 'n Smoke Department Manager and product expert.
• Lead the continued growth and success of the Grill 'n Smoke category through strong merchandising, product knowledge, and sales leadership.
• Train and coach sales associates across all stores on grilling products, seasonal merchandise, customer service, and selling techniques.
• Develop and maintain department standards, ensuring consistency.
• Work closely with Store Leaders and the Merchandising Team to maximize sales opportunities and improve department performance.
• Stay current on industry trends, new products, and seasonal opportunities to provide recommendations for inventory, merchandising, and promotions.
• Assist in planning and executing seasonal transitions, promotional displays, and special events.

Customer Engagement

• Serve as a positive ambassador for Nyberg's ACE.
• Take proactive measures to assist customers in resolving challenges.
• Extend warm greetings to customers upon entry and throughout their store visit.
• Demonstrate a friendly and approachable demeanor, fostering strong relationships with customers and fellow associates.
• Prioritize prompt, courteous, and effective responses to pages and calls.
• Escalate customer concerns requiring management intervention when appropriate.
• Maintain expert-level knowledge of grilling products while continually expanding knowledge of other store departments.
• Deliver personalized recommendations and solutions that exceed customer expectations and uphold our commitment to amaze every customer on every occasion.

Operational Excellence

• Foster a workplace culture defined by positivity, professionalism, teamwork, and safety.
• Collaborate with store teams on receiving, stocking, merchandising, and maintaining grill 'n smoke inventory.
• Help maintain appropriate inventory levels and communicate replenishment needs.
• Ensure the department remains clean, organized, well-stocked, and visually appealing.
• Oversee merchandising standards, end caps, promotional displays, and seasonal resets across all stores.
• Assist with price changes, signage accuracy, and special orders.
• Operate a forklift after proper training while following all safety procedures.
• Promptly report operational issues to Store Leaders and assist in identifying solutions.
• Recommend innovative merchandising, sales, and operational improvements.
• Participate in store meetings and leadership discussions to promote communication and collaboration.
• Maintain a professional appearance and positive attitude at all times.
• Perform additional duties as assigned.

* Experience *

• Previous retail management or department leadership experience preferred.
• Knowledge of grills and grilling products is highly advantageous.
• Demonstrated ability to train, coach, and develop team members.
• Strong merchandising and visual presentation skills.
• Excellent communication, organizational, and problem-solving abilities.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, move, and carry up to 40 pounds.
• Occasional climbing, bending, kneeling, and operating equipment.

Education/Training

• High School Diploma or GED required.
• Additional training or education in grilling or related fields is a plus.

Nyberg's ACE is an Equal Opportunity Employer. We are committed to providing equal employment opportunities and supporting the communities we serve.

Nyberg’s ACE, a family-owned business for over 68 years, is proud to be a trusted part of the Sioux Falls and Watertown, SD communities. Our dedicated team goes above and beyond to provide exceptional service, quality products, and a positive experience for every customer. We offer flexible schedules, competitive pay, and opportunities for growth, all while fostering a welcoming, inclusive work environment. At Nyberg’s ACE, we’re not just a retail store; we’re a local cornerstone where quality, service, and community come together.