Greeter / To-Go Specialist

Primanti Bros. Restaurant and Bar; Youngstown (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant and iconic restaurant brand that has been serving delicious sandwiches since 1933! As a Greeter, you'll be the first point of contact for our fans, creating a welcoming atmosphere and ensuring smooth restaurant operations. This role is perfect for enthusiastic individuals who enjoy interacting with people and thrive in a fast-paced environment. With competitive wages, flexible scheduling, and opportunities for career growth, you can be part of a team that values unity and tradition while making a significant impact on our customers' experiences. If you have a friendly disposition and love working with others, this is the place for you!

Benefits

401(k)

401(k) matching

Disability insurance

Health insurance

Paid time off

Vision insurance

Free meals

Flexible scheduling

Qualifications

• Ability to stand for long periods and perform physical tasks.
• Good communication and multitasking abilities are essential.

Responsibilities

• Greet fans warmly and manage restaurant flow.
• Handle take-out and call-in orders efficiently.
• Ensure cleanliness and safety throughout the shift.

Skills

Good communication skills

Friendly and people-oriented

Basic math skills

Ability to operate POS system

Multitasking

Education

Ability to read and write in English

Job description

AlmostFamous since 1933. Born in Pittsburgh’s Strip District, which began as a humble sandwich cart selling hearty sandwiches to hungry truckers. Joe Primanti’s inspiration met opportunity, and our almost famous sandwich was born! Over 90 years, we have grown to over 40 locations in four states.

Be a part of an iconic brand that is just a little bolder and with a little more attitude than most! Our brand is built on three core values:

• GREATER TOGETHER, fostering a sense of unity within our team. Achieving goals creates opportunity – and we only win as a team.
• BUILDING ON OUR TRADITIONS Since 1933, we’ve been piling sandwiches high. We’ve got real authenticity. Our job is to ensure we respect our history as we build our tomorrow – innovating and growing through new ideas, big and small.

We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Greeters make the first great impression on fans as well as control the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a fan at the door or on the phone. They are also responsible for providing fast service and great hospitality for our To-Go Fans.

ESSENTIAL FUNCTIONS

• Maintain a cheerful, courteous disposition and a neat, clean, and professional image.
• Provide a warm and welcoming greeting to each fan, including opening the door whenever possible.
• Answer the phone with the correct greeting and within 3 rings.
• Handle take-out and call-in orders, ring orders, and package in appropriate containers. Educate fans on retail items and keep greeting station and retail areas well stocked.
• Ensure an exceptional To-Go experience for every fan, which may include delivering food to fans in our restaurant parking lot as needed.
• Seat fans immediately at a comfortable table or booth, following the floor chart.
• Use a wait management system to manage the flow of the restaurant while on a wait.
• Attend to fans with small children by providing a Kid’s Pack, highchair, sling, or booster as needed, or with any specific requests to make them more comfortable.
• Check restrooms for cleanliness and supplies every 20 minutes.
• Possess proficient knowledge of the menu.
• Run food from the expo area and pre-bus tables as needed.
• Bus and clean tables and booths as needed.
• Communicate fan questions or concerns to coaches as appropriate.
• Balance cash drawer as needed.
• Adhere to all safety and sanitation policies and procedures throughout shift.
• Complete opening, shift change, and closing checklists, as well as weekly and monthly cleaning tasks.
• Perform other duties as needed per coach request.

SKILLS AND ABILITIES

• Ability to read and write in English.
• Good communication skills, friendly, and people-oriented.
• Enthusiastic, dependable, courteous, and able to multitask.
• Possess basic math skills.
• Able to operate POS system for transactions.

QUALIFICATION STANDARDS

• Stand 100% of the shift.
• Frequent bending, stooping, reaching, and wiping.
• Able to deliver food, beverages, and clear tables, which may require lifting up to 50 lbs.

The above statements are intended to describe the general nature and level of the work being performed by players assigned to this job. The essential functions of this job are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

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Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.