Greeter / Counter Desk Attendant

Bowlero Corporation; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

Imagine a workplace where every day is filled with bowling, arcade games, and parties! As a Greeter/Counter Desk Associate, you will create a welcoming environment for guests, manage lane assignments, and ensure a smooth experience at the bowling alley. This role is perfect for those who thrive in a fun, energetic atmosphere and enjoy customer interaction. Join a vibrant team where your friendly demeanor will shine and where you can enjoy perks like free bowling and discounts on food and beverages. If you're ready to roll into an exciting career, this is the opportunity for you!

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Proven success in previous job experience or school.

Responsibilities

• Greet guests warmly and manage the waitlist effectively.
• Track lane availability and assist with basic bowling instructions.
• Operate POS system and log any equipment issues.

Skills

Excellent telephone etiquette

Customer service skills

Basic bowling instruction

Education

High School Diploma or equivalent

Tools

POS system

Central panel

Computers

P/A system

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

The approximate pay range for this position is $16.50 - $19.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Bowlero offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits