Greeter/Cashier

US Diversity Job Search; Spokane (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Dental & Vision coverage

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane is looking for a friendly Greeter/Cashier to be the welcoming face of our iconic property. You will greet guests with a smile, assist with inquiries, and manage cashiering duties with accuracy.

Join a renowned hospitality team that values exceptional guest service and offers opportunities for growth in a historic setting, with emphasis on teamwork, guest satisfaction, and brand standards across all guest touchpoints.

Qualifications

• Excellent customer service and a friendly demeanor.
• Strong communication and the ability to multitask in a fast-paced setting.
• Experience with cash handling and POS systems.
• High School diploma or equivalent; WA State Food Handler's Card required.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Greet guests with a warm, friendly demeanor and create a positive first impression.
• Assist guests with inquiries and provide information about the property.
• Handle cashiering duties accurately and efficiently.
• Maintain a clean, organized cashier station and lobby area.
• Collaborate with other departments to ensure seamless guest experiences.
• Recommend local attractions, dining, and activities.
• Resolve guest issues proactively and uphold brand standards.
• Contribute to a positive team culture and service excellence.

Skills

Customer service

Communication

Multitasking

Attention to detail

Cash handling

POS systems

Flexibility

English fluent

Education

WA State Food Handler's Card

Tools

POS systems

Job description

Property Description

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment.

Summary

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays
• Valid WA State Food Handler's Card

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at https://www.atg.wa.gov/fair-chance-act. We participate in E-Verify.

Salary Range

USD 17.13 - USD 17.13 /Hr.