Greeter

Penske Automotive; Surprise (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Inclusive workplace

Job summary

Toyota of Surprise, a Penske Automotive Group dealership, is seeking a friendly Greeter to join our team and deliver outstanding customer service experiences. You will greet customers, assist them in person or by phone, and connect them with the dealership team to ensure a seamless visit.

We value a bilingual candidate with a strong work ethic, positive attitude, and excellent communication skills who thrives in a fast-paced environment and contributes to a professional, team-oriented culture.

Qualifications

• Fluency in Spanish and English is required.
• Excellent communication and interpersonal skills.
• Friendly, enthusiastic, reliable with a team-player attitude.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers in person and by phone to connect them with the right dealership team.
• Provide friendly and professional customer service experiences.
• Assist customers and vendors with information and directions on site.
• Route customers to appropriate team members to ensure timely assistance.
• Operate the telephone switchboard and enter basic customer information as needed.

Job description

Toyota of Surprise, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Fluency in Spanish and English is required.
• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Type: Full-time

Dealership: Toyota of Surprise

Location Address: 13543 North Autoshow Avenue

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.