Greeter

Penske Automotive; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits program

Opportunities for career growth

Values-driven culture

401(k) with company match

Career growth opportunities

Job summary

A leading automotive dealership in Phoenix, Arizona is seeking a friendly Greeter to deliver exceptional customer service. The role requires strong interpersonal skills and the ability to work in a fast-paced environment. As a Greeter, you will be the first point of contact for customers and will assist them both in-person and via phone. This position offers a positive work culture with opportunities for growth and a comprehensive benefits program. Competitive compensation is provided.

Qualifications

• Genuine interest in providing exceptional customer service.
• Ability to work in a fast-paced, results-driven environment.
• Strong work ethic and professionalism.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Professionally greet and assist customers at the dealership.
• Connect customers with appropriate dealership team members.
• Manage telephone switchboards for customer calls.
• Maintain a professional appearance and positive image at all times.

Skills

Excellent communication

Interpersonal skills

Reliability

Team-player attitude

Reliability

Job description

Porsche North Scottsdale, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

APPLY WITH US, WE'RE HIRING IMMEDIATELY!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, pagkakatain check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and publicly maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.