Greeter 2nd shift

Meijer; Muskegon (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Muskegon, MI is seeking a Loss Prevention Associate to help maintain a safe shopping environment. You will actively identify unsafe conditions, deter theft through visible engagement, and respond quickly to alerts to check receipts and recover unpaid merchandise.

Requirements include a high school diploma or equivalent and 1–2 years of customer service or asset protection experience. Strong written and verbal communication, ability to move throughout the store, and skill in

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and verbal communication.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new technology solutions.
• Ability to use technology to document incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and resolve unsafe conditions.
• Prevent theft through active presence and engagement.
• Respond to alerts to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following de-escalation techniques.
• Document and communicate theft, safety, and alarm incidents.

Skills

Customer service

Asset protection

Communication

De-escalation

Incident documentation

Technology literacy

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.

What You'll be Doing:

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

What You Bring with You (Qualifications):

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Physical requirement:

• Limited sitting
• Frequent standing, walking, crouching, bending, pushing, or pulling
• Limited travel or overnight
• Normal or corrected vision and hearing
• Understand, speak, read, and write fluent English
• Lift 0-25 lbs. regularly
• Use of fine motor hand functions
• Occasional high levels of physical exertion
• Able to quickly exit from an escalating situation
• Occasionally outdoors
• Occasionally exposed to varying degrees of hot and cold environments
• Occasional exposure to high stress situations