Greeter

Pride Health; New York (NY); On-site; USD 24,796 - 27,552; Full time

Job summary

An established industry player is seeking a PSC-Greeter to join their dynamic team at a medical facility in Brooklyn. This role is an exciting opportunity to engage with patients and provide exceptional service in a fast-paced environment. As a PSC-Greeter, you will handle various front office responsibilities, including customer service, data entry, and insurance billing. Your ability to communicate effectively and maintain HIPAA compliance will be crucial in ensuring a positive experience for all patients. Join this top-tier healthcare organization and make a meaningful impact in the lives of others while advancing your career in the healthcare field.

Qualifications

• 1 year of customer service experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Responsible for front office duties at the Patient Service Center.
• Provide excellent customer service and assist patients with kiosk sign-in.

Skills

Customer Service

Data Entry

Communication Skills

Phlebotomy Skills

Organizational Skills

Education

High School Diploma or Equivalent

Tools

PC

Job description

This range is provided by Pride Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $20.00/hr

Senior Healthcare Associate at Pride Health

Pride Health is hiring a PSC-Greeter to support our client’s medical facility based in Brooklyn, NY 11220. This is a 3 months assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization!

Job Name: PSC-Greeter

Location : Brooklyn, NY 11220

Duration : 3 months Contract (Possibilities of extension)

Schedule: Mon-Fri 8 am-4 pm and every other Saturday 8am-2pm

Payrate : $18-20/hr. on w2/Pay Rate is based on experience and educational qualifications.

Job Responsibilities:

• Responsible for all PSC (Patient Service Center) front office duties.
• This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPAA regulations, and ordering office supplies.
• May provide support at several locations.
• Could also be cross trained as PSR I to help with some overflow in high volume times.
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.

Job Requirements:

• Greet customers appropriately. Treat all customers in a courteous manner.
• Assists patients with kiosk sign-in, and ensures accuracy of same.
• Contacts clients to obtain patient orders.
• Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
• Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
• Demonstrates organizational commitment and values of Quest Diagnostics.
• Adheres to departmental and company policies.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
• Ensures that HIPAA Compliance regulations are followed; uses test translation tables.
• Completes all required training.
• Assists with stocking of supplies.
• Other duties as required to meet the customer requirements.
• Completes special projects as requested by supervisor or manager.

Required Work Experience:

One year customer service experience

Preferred Work Experience:

Keyboard/data entry and PC experience

Physical and Mental Requirements:

• Prolonged standing/sitting
• Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time.
• Vision - requires constant mental visual attention to details.
• Balancing Bending/Kneeling
• Reaching/Twisting

Knowledge:

Medical Terminology helpful, not required

Skills:

• Must be flexible and available based on staffing requirements, weekends, holidays, and overtime.
• Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups.
• Demonstrates good organization, communication, and interpersonal skills.
• Capable of handling multiple priorities in a high-volume setting.
• Able to make decisions based on established procedures and exercise consistent, independent, sound judgment.

Education:

High School Diploma or Equivalent Required

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.