Greenway Kia West - Automotive Service Porter/Valet

Greenway Kia West; Orlando (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Greenway Kia West is seeking a Service Porter/Valet to deliver exceptional customer service and help move vehicles at their service department. The ideal candidate will possess a clean driving record, customer service skills, and a high school diploma or GED, working in a dynamic and supportive environment.

Benefits

Competitive Pay

Employee Purchase and Service Discounts

Full benefits options including Medical, Dental, and Vision

401(k) Retirement Savings Plan

Qualifications

• MUST have a valid driver's license with a clean driving record.
• Friendly and customer service focused.
• Able to multi-task and work under pressure.

Responsibilities

• Greet customers entering the service area and answer questions.
• Operate customer and dealership vehicles safely.
• Maintain a clean and safe service area.

Skills

Customer Service

Reliability

Problem Solving

Education

High school diploma or GED

Job description

Job Details

Job Location: Greenway Kia West - Orlando, FL

Salary Range: Undisclosed

Greenway Automotive Groupis one of the world's most progressive, privately held automotive companies proudly servingFlorida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China.The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.Greenway Automotive Group is an Equal Opportunity Employer.

DESCRIPTION:

GREENWAY KIA WEST HAS AN IMMEDIATE OPENING FOR SERVICEPORTER/VALET.

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is a plus.

Applicant MUST have aVALID DRIVERS LICENSE WITH A CLEAN DRIVING RECORD.

RESPONSIBILITIES:

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Answer initial questions from the customer
• Be the first and last impression of the dealership!
• Operate customer and dealership owned vehicles safely and with the utmost care
• Pick up and deliver stock units to and from service department
• Use the company Key Track Machine System
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Not use cell phones on the drive or while in moving vehicle
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Follows all safety and security procedures
• Performs other duties as assigned

QUALIFICATIONS:

• Friendly and customer service focused!
• Prompt, reliable, and responsible
• Able to multi-task and work under pressure
• Able to walk and stand for long periods of time as well as work outside
• Able to drive both automatic and standard-transmission vehicles
• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Able to safely operate motor vehicles in tight and small spaces
• Neat, clean, and professional appearance
• Strong customer service skills

BENEFITS:

• Competitive Pay
• Employee Purchase and Service Discounts
• Excellent opportunities for growth and internal promotions
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan