ServiceNow IRM/GRC Product Owner

JCW Group; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

JCW Group partners with a prestigious investment management firm to hire a GRC Program Manager within their Risk & Audit organization. You will own the build‑out of the GRC framework on ServiceNow, reporting to the Director of Policy Frameworks & Professional Practices to shape how Risk and Audit operate on the platform.

This is a rare mid‑level seat focused on program ownership rather than architecture; candidates from financial services are preferred, but strong ServiceNow program managers

Qualifications

• 7–10 years of hands‑on ServiceNow experience.
• Proven program management experience, end‑to‑end.
• Role sits in the true middle: not architect, not end user.
• Financial services background preferred, otherwise considered with the right ServiceNow + PM mix.
• Self‑starter with ability to manage competing priorities across functions.

Responsibilities

• Own the program management of the firm's GRC system at the intersection of Risk and Audit.
• Build out GRC frameworks on ServiceNow and QA across two lines of defense.
• Define and drive the program roadmap with senior leadership.
• Collaborate with Risk and Audit stakeholders to align priorities and delivery.
• Bridge the gap between technical ServiceNow build‑out and day‑to‑day execution.
• Operate independently as a trusted program owner balancing platform requirements with business needs.

Skills

ServiceNow

Program management

Cross-functional collaboration

Financial services experience

Self-starter

Job description

JCW is partnering with a prestigious investment management firm to hire for a GRC Program Manager within their Risk & Audit organization. This is an excellent opportunity for a ServiceNow‑savvy program manager to own the build‑out of the firm's GRC framework, working directly under the Director of Policy Frameworks & Professional Practices to shape how Risk and Audit operate on the platform. This is a rare mid‑level seat, not an architect role, not an end‑user role for someone who can sit in the middle and actually run the program.

What You'll Do

• Own the program management of the firm's GRC system, sitting at the intersection of Risk and Audit as part of the Policy Frameworks & Professional Practices team
• Manage and build out GRC frameworks on ServiceNow, functioning as a quality‑assurance layer across the two lines of defense
• Partner directly with the Director of Policy Frameworks & Professional Practices and senior leadership to define and drive the program roadmap
• Work cross‑functionally with adjacent business stakeholders across Risk and Audit to align priorities and delivery
• Manage processes (not people) — bridging the gap between technical ServiceNow build‑out and day‑to‑day program execution
• Operate independently as a trusted program owner, balancing platform requirements against business needs

What We're Looking For

• 7–10 years of hands‑on ServiceNow experience
• Proven program management experience, able to manage a program end‑to‑end, not just execute within one
• Someone who sits in the true middle ground: not a ServiceNow architect/builder, and not simply an end user of the tool
• Financial services background preferred, but candidates from other industries with the right ServiceNow + program management combination will be considered
• A self‑starter who can manage competing priorities and work cross‑functionally with limited oversight

Location: Atlanta, GA or Houston, TX (relocation assistance may be available for the right candidate)

This role is open to candidates from investment banks, asset managers, or other financial services organizations with dedicated GRC/ServiceNow program functions, as well as strong ServiceNow program managers from adjacent industries.

JCW is proud to be an equal opportunity recruiter. We are committed to fostering an inclusive recruitment process and ensuring equal consideration for all applicants regardless of gender, age, disability, religion, sexual orientation, marital status, or race.